| | | | | | | | | | | | | | | | | |  | | | | 4 sales days left for the month and quarter | Smonday*, June 27 | | |  | | | “ One is responsible for one's own life.
Passivity provides no protection. ”
Madeleine Kunin (1933 – )
Swiss-American diplomat and politician
Have you learned to be helpless? (see below)
Also: One of our favorite classics on Initiative
| | | | | | | | Sales concept... | | | | | Sometimes, if we don't have success after repeated attempts to do something, we can lose confidence and eventually give up trying. It's called "learned helplessness" (we learn to be helpless).
Sales check: Any areas where you and your team have stopped trying (or try, but with little commitment) because prior repeated failures and/ or a perceived inability to succeed has trained you not to try? In prospecting and customer contact efforts? In motivating and improving team attitudes and cooperation? With customer care improvement initiatives?
If so, what can you start doing today to minimize any "learned helplessness" that may have set in?
To see (6-minute video) an interesting take on the concept from a class at Penn State Erie and to learn a little more about the person behind it... click here.
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A Message to Garcia (1500-word classic on Initiative and Responsibility)... Do you have your free downloadable copy? It's one of our favorites. We've even created a fun version for kids.
*Smonday: the first day of the week for a Smover. | |  Grab today's mini poster (pdf) | | | | | | | | | | | | | | | | | | | | | | | | |
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