B-A-M!: Delivering Customer Service in a Self-Service World

Summary And Review of B-A-M! (Bust A Myth) by Barry J. Moltz And Mary Jane Grinstead

This book summary and review of B-A-M!: Delivering Customer Service in a Self-Service World was prepared by Andrea Miller while a Marketing student in the College of Business at Southeastern Louisiana University.

Executive Summary

Content Source: Bukisa - Summary And Review of B-A-M! (Bust A Myth) by Barry J. Moltz And Mary Jane Grinstead

Winning Without Losing Your Way

Summary And Review of Rebecca Barnett’s Winning Without Losing Your Way

This summary and review of the book, Winning Without Losing Your Way, was prepared by Arthur Smith Jr. while a Finance major student in the College of Business at Southeastern Louisiana University.

Executive Summary

Content Source: Bukisa - Summary And Review of Rebecca Barnett’s Winning Without Losing Your Way

The Tipping Point: How Little Things Can Make a Big Difference

Summary And Review of Malcolm Gladwell’s The Tipping Point: How Little Things Can Make a Big Difference

This book summary and review of The Tipping Point was prepared by Kristyn Massey while a Management student in the College of Business at Southeastern Louisiana University.

Executive Summary

Content Source: Bukisa - Summary And Review of Malcolm Gladwell’s The Tipping Point: How Little Things Can Make a Big Difference

How to Win Friends & Influence People

Summary And Review of Dale Carnegie’s Classic Book, How To Win Friends & Influence People

This book summary and review of How to Win Friends & Influence People was prepared by Brad Bourgoyne while a Business Administration student in the College of Business at Southeastern Louisiana University.

Love Leadership: The Way to Lead in a Fear-Based World

Summary And Review of Love Leadership by John Hope Bryant

This book summary and review of Love Leadership: The Way to Lead in a Fear-Based World was prepared by Ryan Anderson while a Human Resource Management student in the College of Business at Southeastern Louisiana University.

Executive Summary

Content Source: Bukisa - Summary And Review of Love Leadership by John Hope Bryant

Word of Mouth Marketing: How Smart Companies Get People Talking

Summary And Review of Word of Mouth Marketing by Andy Sernovitz

This book summary and review of Word of Mouth Marketing: How Smart Companies Get People Talking was prepared by Caroline Coats while a Marketing student in the College of Business at Southeastern Louisiana University.

Louder Than Words: Takes Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence: The Six Minute Book Summary

Summary And Review of Joe Navarro’s Louder Than Words

This book summary and review of Louder Than Words: Takes Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence was prepared by Erin Riley while a Finance student in the College of Business at Southeastern Louisiana University.