By Adam Dachis The Stupid Things You Do When Shopping (and How to Fix Them)
Stupid Thing #1: You Love Free Stuff, Even When It's Bad For You
Dan Ariely, the author of Predictably Irrational, conducted an experiment where he and his team offered free tattoos to people at a night club. 76 people wanted to take advantage of this free offer. The crowd were an average age of 26 and were essentially sober (rating an average of 2.64 on a drunkenness scale of 1 to 11), and most of them only wanted a permanent tattoo because it was free:
A handful of participants didn't even know what kind of tattoo they wanted, but simply that they didn't want to pass up this opportunity. We do this frequently when free offers are made, and the easy way to solve the problem is to ask yourself a simple question: if this free thing was simply half price, or lightly discounted, would I still want it? If you answer yes, it might be worthwhile. If not, you should urge yourself to take a pass. The problem with free stuff is that there's often another form payment involved, like the sacrifice of personal information, and having your address sold to other companies who will send you a torrent of junk mail isn't necessarily worth what you seemingly gained for free. Stupid Thing #2: Your Brand Loyalty Is Just a Bad Habit
The problem occurs when we develop a brand habit that we confuse with loyalty. You've probably used the same brand of toothpaste, sandwich bags, or writing implement for most of your life. You also probably haven't tried many of the other brands. You found something you liked well enough, got used to it, and continued to buy it without really considering any alternatives. Once this habit has been built, you also develop a resistance to change (like with most bad habits). This resistance causes you to defend your choices, even if you might be wrong. We call this brand loyalty, but it's really just defensive behavior and being too lazy to try something new. Science Daily suggests a possible solution:
For example, if you've developed an obsession with gadgets and consider yourself a go-to person for purchasing choices, you're self-affirming through the brands you like. There's nothing wrong with having your opinions on a few products, but if you can feel like an expert about something that doesn't involve consumption you'll have an easier time shedding your brand loyalty habits. This will help you keep an open mind and not ignore possibly better and cheaper products you'd have otherwise have ignored. Stupid Thing #3: Your Desire for Greater Social Status Affects Your Choices
This is because everything is capable of becoming a product, whether it's a part of popular culture or belongs to a group trying to defy it. David McRaney, writer of the book and blog on self-delusion You Are Not So Smart, explains how the system works:
While something may start out as authentic, it quickly loses that status as it grows in popularity and becomes a product. People then seek out new, more authentic experiences and the cycles repeats. There's little we can do about this, and it's not necessarily a problem. The thing we have to accept in a consumer society is that the choices we make about the stuff that we like is not really that important. You should dress in clothing that you feel makes you look your best and you should own the computer, toaster, or toothpaste you enjoy. What you shouldn't do is believe that those decisions make you special or more authentic, because then you're playing into a system whose only interest is winning your money. Real authenticity has to come from you. Stupid Thing #4: You Set Yourself Up for Buyer's Remorse
You might think that the solution to buyer's remorse is weighing all your options carefully, but you'd be wrong. We are terrible at predicting the future, especially when it comes to our happiness, and we're generally happier when we just make a choice—even if that choice might be a bad one. Near-endless deliberation just stresses us out and causes us to wonder if we made the right decision after the fact. You can avoid that by just not thinking too much and going with your gut.
This post was delightfully illustrated by Dana Zemack. Check out more of her stick figure comics on her web site and follow her on Twitter. Title photo remixed from an original by Jason Aron (Shutterstock). You can follow Adam Dachis, the author of this post, on Twitter, Google+, and Facebook. Twitter's the best way to contact him, too. | November 21st, 2011 Top Stories
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Monday, November 21, 2011
The Stupid Things You Do When Shopping (and How to Fix Them)
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