7 Tips to Prepping Your Contact Center for 2012?

Contact Center Consolidation & Centralization. Register Now | Read Online | Manage Your Preferences

COMPLIMENTARY EVENT PRESENTED BY IBM Contact Center Consolidation & Centralization November 3, 2011 11:30 a.m. Eastern / 8:30 a.m. Pacific Duration: 60 minutes Join us for this live, interactive eSeminar to discover the benefits of a centrally-managed contact center. Register for this exclusive, online-only event to hear from industry heavy-weights how a center that is well-equipped to service all of your locations can: Drive down your total cost of ownership Deliver more advanced services to your customers Eliminate the multitude of systems in various locations, from various vendors Improve the ability to centrally manage communications across your enterprise Increase productivity through a common set of applications and services Deliver new functionality simultaneously across all locations Boost the reliability and availability of services Following the presentation, there will be an extensive audience Q&A session so please bring your questions for our experts. Sign up now. FEATURED SPEAKERS: Brad Herrington Senior Manager, Solutions Marketing Interactive Intelligence Don Van Doren President Vanguard Communications Corp. Drew Kraus Vice President Worldwide Enterprise Communications Gartner Tom Fisher Systems Engineering Director Interactive Intelligence Recruitment services provided by:

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