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Monday, October 17, 2011

7 Tips to Prepping Your Contact Center for 2012?

Contact Center Consolidation & Centralization.
Register Now | Read Online | Manage Your Preferences
COMPLIMENTARY EVENT PRESENTED BY IBM
Contact Center Consolidation & Centralization

November 3, 2011
11:30 a.m. Eastern / 8:30 a.m. Pacific
Duration: 60 minutes



Join us for this live, interactive eSeminar to discover the benefits of a centrally-managed contact center.

Register for this exclusive, online-only event to hear from industry heavy-weights how a center that is well-equipped to service all of your locations can:
  • Drive down your total cost of ownership
  • Deliver more advanced services to your customers
  • Eliminate the multitude of systems in various locations, from various vendors
  • Improve the ability to centrally manage communications across your enterprise
  • Increase productivity through a common set of applications and services
  • Deliver new functionality simultaneously across all locations
  • Boost the reliability and availability of services
Following the presentation, there will be an extensive audience Q&A session so please bring your questions for our experts.

Sign up now.


Register
FEATURED SPEAKERS:

Brad Herrington
Senior Manager, Solutions Marketing
Interactive Intelligence

Don Van Doren
President
Vanguard Communications Corp.

Drew Kraus
Vice President
Worldwide Enterprise Communications
Gartner

Tom Fisher
Systems Engineering Director
Interactive Intelligence


Recruitment services provided by:Register
If you have already registered for this eSeminar, please ignore this message. If you have problems with your registration, please e-mail: events@ziffdavisenterprise.com

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