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Saturday, October 22, 2011

The Best of Web Buyer's Guide This Week

The 2011 Spam War: 5 New Battle Weapons | Trick or Tweet: Social Networking Nightmares
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Best of Web Buyer's Guide Best of Web Buyer's Guide

icon How to Stop Hackers in Their Tracks
As one of the largest tertiary care facilities in the Northeast, this hospital is known for its top-of-the-line heart, orthopedic, gynecological, and pediatric care. The IT team manages thousands of Windows XP desktops and laptops that have anti-virus software loaded onto them. But anti-virus alone was no match for the three computer viruses that attacked the network within a six-month span. They needed an automated and cost-effective solution that would keep business operations up and running and secure patient care and data privacy, while protecting against zero-day threats and other malicious code.
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icon Trick or Tweet: Social Networking Nightmares
The popularity of social networking sites has increased at astonishing levels. There is no arguing the usefulness of sites such as Facebook or Twitter. They can be used for professional networking and job searches, as a means to increase sales revenue, as a tool to keep the public informed of safety and other issues or as a way to reconnect with friends from way-back-when. By providing the personal information asked in these Facebook questionnaires, you may unwittingly be providing an easy channel for identity theft. Is it worth compromising your online bank account for the bit of amusement that Facebook provides? Probably not. If you still want to have fun with these questionnaires, then by all means do so. But be very careful about the type of information that you provide and how that information could be used if it fell into the wrong hands.
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icon Facebook, Twitter & LinkedIn: The Risks vs. Rewards
Social media, when used in a corporate setting, represents a balancing act of rewards and risks for IT, business and senior management in virtually any organization or industry. In short, although social media is a relatively new communication and information management channel relative to more traditional tools like email or instant messaging, the same fundamental management requirements apply: social media must be monitored for malware and inappropriate content, and relevant business records sent through social media must be retained and easily accessible for as long as necessary.
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Top Resources of the Week

The 2011 Spam War: 5 New Battle Weapons
Recent attacks show that spammers and scammers are determined to find their way through any gap, however slight, in an enterprise's defenses. They're exploiting a variety of tactics - including blended attacks combining email, Web access, and phony Web sites - to infect systems on enterprise networks. This white paper discusses the ongoing evolution of spam threats and the technology needed to close that remaining 5% gap in defenses. To defeat spam, enterprises need a holistic approach rather than an uncoordinated collection of features and filters. By systematically tying features together through real-time machine learning and analysis, enterprises can increase the effectiveness of their spam defenses to nearly 100%.
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The New IT Help Desk: Solutions for 2012
Your end users are more demanding than ever. They want immediate attention and immediate results - or in IT terms - fast response times and instant problem resolution. They also demand consistently high levels of service, and of course, they expect constant communication on the status of their requests. How do you meet such demands when your own IT resources may be under significant strain? Many organizations around the world have turned to the best practices recommended by ITIL as a way to cut costs, align resources, improve service levels, and deliver consistent levels of service to the business. If you are looking for a new help desk solution, BMC's Remedyforce Service Desk may be just the right fit for you.
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The CIO's Guide to Mobility: 5 New Trends
IT consumerization, workforce mobility and flexible computing are changing the relationship between enterprise IT, knowledge workers and end users. For the CIO, IT consumerization represents the confluence of a difficult set of challenges (security, technology policy, data protection, end-user technology) and business strategy (new business models, talent strategy, corporate brand and identity). Learn about five trends that are shaping the future of enterprise mobility, and get nine recommendations for the new era of enterprise mobility.
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How to Use Analytics to Work Smarter, Not Harder
The key to working smarter is having the right information and insight to drive smarter business outcomes. Working smarter means your front line business leaders know where to find the new revenue opportunities and which product or service offerings are most likely to address the market requirement. It means business analysts can quickly access the right data points to evaluate key performance and revenue indicators in building successful corporate growth strategies.
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